Scheduling and Dispatch
From the moment a customer calls, ThermoGrid’s smart contractor dispatching software springs into action. Caller ID recognition instantly pulls up the client’s information, service history, preferences, and any open estimates or jobs—giving your team everything they need to hit the ground running. No more searching through disconnected systems or digging through paperwork—your team is ready to help from the very first ring.
Intelligent Scheduling that Prioritizes Performance
ThermoGrid takes the guesswork out of dispatching. Our intelligent system considers technician availability, skill level, proximity, job history, and performance metrics to recommend the best-fit technician for the job. Dispatchers are guided to assign techs who are not only closest and qualified—but who also historically generate the most revenue on that specific job type. This ensures every call is optimized for speed, quality, and profitability.
Whether it’s emergency service, routine maintenance, or a big-ticket install, your team will know who to send—fast.
Enhanced customer experience
Quick visual for teams and managers
With ThermoGrid, your customers enjoy a smoother, faster experience—and so does your team. Our dispatch board provides an easy-to-read visual interface for both teams and managers, showing technician locations in real-time using GPS tracking. No more wondering where your team is or when they’ll arrive.
Our GPS-powered check-in and check-out features also give you more accurate job costing, helping you track billable hours, travel time, and job duration with precision.
SAVE TIME AND MONEY --->
Making life easier for sales and service
ThermoGrid’s dispatching tools aren’t just powerful—they’re practical. Our mobile app is designed to work hand-in-hand with the web version, giving your team access to everything they need in the field—even without Wi-Fi or cell signal. From updating job statuses to capturing photos, signatures, and payments, your team stays productive no matter where the job takes them.
It’s time to say goodbye to scheduling confusion, missed appointments, and inefficient dispatching—and say hello to a smarter, faster, and more profitable way to run your business.
Most businesses don’t realize how much time they waste just trying to organize the day—until they finally fix it.
With our intuitive scheduling system, managing your calendar is as easy as click, drag, drop. No more switching between apps, no accidental double-bookings. Need to schedule a one-time job? Done. Want to set up recurring visits every Tuesday and Friday? Just a few clicks.
Color-code by job type, set appointment reasons, and give your entire team instant visibility into where they’re going, when they need to be there, and what they’ll be doing. From one screen, you can access job details, update statuses, and keep the entire operation on track.
This isn’t just about simplifying your day—it’s about working smarter, moving faster, and never losing sight of what’s next.